SUMMARY

Learning Experience Designer and learning advocate dedicated to the design, delivery, and iteration of synchronous and asynchronous learning.

PROFICIENCIES

Content strategy, road mapping, curation, iteration, knowledge harvesting, user documentation, instructional guide, and job aids

ID Methodologies & Practices: MILE, Micro Learning, ADDIE, SAM, Langevin, Kirkpatrick, AGILE, User Experience Design, Design Thinking

Learning Technologies: Camtasia, Snagit, Articulate 360, Vyond. Docebo LMS

PROFESSIONAL EXPERIENCE

Instructional Designer & Learning Program Manager                                                 November 2018-Current

LIVERAMP (San Francisco, CA) | Talent Enablement

Design, harvest, and curate learning content for ILT and e-learning courses.

  • Collaborate with Senior C-suite executives from Sales, Marketing, HR, Data Ethics teams to create, purchase, administer, maintain, and facilitate learning content

  • Maintain vendor relationships

  • Design and iterate learning content roadmap and evaluations

  • Document on demand program materials, step through guides, and job aids in Knowledge Base

  • System administrator for learning management system (Docebo), 360 evaluation process, and Enneagram

Learning Experience Designer                                                                                      2016 - 2018

SKUID  (Walnut Creek, CA) | User Assistance

Created and curated content for proprietary learning content platform using iterative micro learning methodology

  • Collaborated with User Assistance’s Technical Writers to educate prospects, customers, partners, and staff on the proficient use of Skuid

  • Refined all learning content offerings 

  • Assisted in the development of a voice, tone, and brand identity guide

  • Participated in stand-ups to stay adept with and respond to product releases and functionality at the pace of innovation

  • Designed and iterated learning content roadmap

  • Researched technologies and services as they relate to Skuid features and content needs 

Instructional Design Consultant for PG&E                                                                      2016 - 2016

MOSAIC  (San Ramon, CA) | Workforce Performance Consultants

Technical Instructor (with Instructional Designer responsibilities)                                 2014 - 2016

CMG FINANCIAL  (San Ramon, CA) | Information Technology

Client Training Consultant 2011 - 2014

OMGEO LLC

Webcast Service Associate 2008 - 2010

THOMSON REUTERS

Bachelor of Arts, Business Management & Economics – University of California, Santa Cruz 2003 - 2007